Effective Date: June 4, 2025

 

ProLedger Accounting (“we,” “our,” or “us”) operates the website www.proledger.ca (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

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1. Information Collection and Use

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We collect several different types of information for various purposes to provide and improve our Service to you. This includes:

• Personal Identifiable Information (PII): such as name, email, phone number, and business information.

• Financial Data: including business financial records, transaction details, and tax-related information provided in the course of our services.

• Usage Data: such as browser type, pages visited, time spent, and other diagnostic data.

 

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2. Use of Information

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We use the collected data for various purposes:

• To provide and maintain the Service

• To notify you about changes to our Service

• To allow participation in interactive features

• To provide customer care and support

• To monitor usage and detect technical issues

• To manage financial data, perform bookkeeping services, and generate reports

• To comply with legal and regulatory requirements

 

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3. Data Storage and Security

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We take the security of your data seriously. Data is stored on secure servers in Canada or trusted third-party data centers that comply with data protection standards. We implement appropriate technical and organizational measures, including encryption, password protection, and limited access protocols.

 

In the event of a data breach that may pose a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada, as required by law.

 

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4. Confidentiality of Employees and Contractors

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All employees, subcontractors, and partners with access to client data are bound by strict confidentiality and data handling agreements. They are trained on privacy protocols and are required to follow our internal data protection policies.

 

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5. Disclosure of Data

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We do not sell or rent your personal or financial information. We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with legal obligations

• Protect and defend the rights or property of ProLedger Accounting

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of users or the public

 

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6. Analytics and Tracking

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We use third-party services such as Google Analytics to monitor and analyze website usage. These tools may collect data such as your IP address, browser, and pages visited. You can opt-out of Google Analytics tracking via browser add-ons.

 

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7. Email Communications

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We use Mailchimp for newsletters and email campaigns. You may opt-out at any time using the unsubscribe link provided in all communications.

 

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8. Cookies

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Cookies are used to enhance your experience. You may refuse cookies by adjusting your browser settings. However, some site features may not function properly without cookies.

 

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9. Data Retention

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We retain your data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

 

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10. Access and Correction

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You may request access to the personal data we hold about you, or request corrections to ensure accuracy.

 

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11. International Data Transfers

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Our data may be stored in Canada or other jurisdictions such as the United States. These providers are required to follow similar data protection standards and comply with PIPEDA.

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12. Third-Party Links

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Our website may contain links to other sites not operated by us. We strongly advise you to review their privacy policies. We have no control over and assume no responsibility for third-party content or policies.

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13. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. You are advised to review this page periodically.

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14. Accessibility

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We are committed to making our services and information accessible to all users. This Privacy Policy is available in alternate formats upon request. If you require this document in a different format for accessibility reasons, please contact us at info@proledger.ca.

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15. Contact Us

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If you have any questions about this Privacy Policy or our data practices, contact us at info@proledger.ca.

 

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Last Updated: June 4, 2025